Reviews

Anon,
5.0

13.03.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Stephen, Thank you for taking the time to complete our customer satisfaction survey. I am delighted that you scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
5.0

04.03.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We arrived after hours so didnt meet reception team but thank you so much for making it so easy to get in and our get our key


Response:

Dear Jamie, Thank you for taking the time to complete our customer satisfaction survey. I am delighted that you scored us top marks and that the check in process was easy without issues. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General manager

Anon,
4.3

24.02.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Matthew, Thank you for taking the time to give us your feedback. I am glad that you enjoyed your stay with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.5

27.01.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Good location for us as near station and also close to centre of city. In a quiet area close to local supermarket and a good chinese restaurant. Excellent accommodation with fully equipped kitchenette which we used to cook a meal one evening.


Response:

Dear David, Thank you for taking the time to give us your feedback. I am glad that you enjoyed your stay with us and that you find us to be excellent accommodation. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
5.0

05.01.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely apartment and central location.Parking seemed expensive though.


Response:

Dear Anne, Thank you for taking the time to complete our customer satisfaction survey. I am delighted that you enjoyed your stay and I am looking forward to welcome you again in the future. Car parking charge is a standard charged for a central location. Kind Regards, Flori Carp Cluster General Manager