Reviews

Anon,
5.0

02.06.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Probably the best place I have stayed in, of its ilk, in many many years. Everything was very good to immaculate and receives 10/10 on all counts, including quietness and proximity to station, floating harbour and City Centre. First class.


Response:

Dear Geof, Thank you for taking the time to give us feedback about your recent stay. I am delighted that you scored us top marks and that your stay couldn't be faulted. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.8

07.05.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I enjoyed my stay, located near to the shopping centre and I would most definitely choose to visit here again. Thank you


Response:

Dear Claire, Thank you for taking the time to complete our online feedback form. I am delighted that you enjoyed your stay and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.0

02.05.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Sarah, Thank you for taking the time to complete our customer satisfaction survey. I am glad that you enjoyed your stay with us and I am looking forward to welcome you again in the future. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.8

29.04.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Unrivaled for value in the area in my experience.


Response:

Dear Richard, Thank you for taking the time to complete our online feedback form. I am delighted that you enjoyed your stay with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.3

14.03.2015

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Receptionists extremely helpful with any queries. Came to apartment to assist with tv. Rang taxis anytime one was needed. Beds very comfortable. Most likely be back next year again. Every aspect of apartment very clean.


Response:

Dear TJ, Thank you for taking the time to give us your feedback. I am delighted that you enjoyed your stay with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager